SHIPPING POLICY

LOCAL SHIPMENTS

  • Free nationwide shipping on all orders GHS1,000 and over. 
  • GHS35 flat shipping rate on all orders below GHS1,000.
  • In-store pickup available for all orders:
    • Mon - Fri, 9am - 5pm
    • Sat, 10am - 2pm

INTERNATIONAL SHIPMENTS

  • If you are ordering from outside Ghana, or shipping internationally, KINDLY CONTACT US via info@sueshimmers.com or our Contact Page with your request and we will arrange that for you.
  • Free shipping on all orders GHS3,500 and over.
  • GHS150 flat shipping rate on all orders below GHS3,500.
  • Your international shipment may incur duties and taxes that SueShimmers has no control over.
  • While we strive to ensure your delivery reaches you in good time, there may be carrier-related delays. We cannot be held responsible for those. However, in the event that this should happen, kindly reach out to us and we will work with you to resolve it. 
  • Note: We currently do not ship to the following locations: Afghanistan, Brunei, Cuba, Crimea, Egypt, Eritrea, French Guiana, French Polynesia, Guadeloupe, Iran, Laos, Libya, Martinique, Mongolia, Myanmar, Reunion Island, Samoa, Saint Pierre, Syria, Miquelon, South Sudan, Tajikistan, Timor-Leste, Turkmenistan, and Yemen. 
  • While we have tried to make the list here is as expansive as possible, SueShimmers reserves the right to not to ship to any particular region or location. In such a case, special arrangements will be made with the customer, where possible, or a refund issued for your order. 

IMPORTANT NOTES

  • Do you have a specific time or place for delivery? Kindly reach out to us at (info@sueshimmers.com) or give us a call on +233541686244, +233551341405 and we will do our best to serve you.
  • If you are looking for us to help you with a rush order, please email us at (info@sueshimmers.com) or give us a call on +233541686244, +233551341405 and we will do our best to accommodate you. 
  • In-stock items are shipped within 3-5 business days.
  • For all custom items, each product requires different times for completion. All estimated completion times are listed in each product's description.